Is this an official Royal Mail plugin?
No. This is an independent third-party plugin. We're not affiliated with or
endorsed by Royal Mail Group plc. "Royal Mail" and "Click & Drop"
are trademarks of Royal Mail Group plc; the plugin name uses the fair-use
"for [trademark]" pattern.
What do I need to use the auto-fetch feature?
A Click & Drop account (free for Royal Mail business customers) and your
Integration API key, which you'll find at
Click & Drop → Settings → Integration API. Paste it into the
plugin's settings page in your WordPress admin. The key is encrypted at
rest with AES-256-GCM. Auto-fetch ships in the free
WordPress.org plugin — no payment required.
What does the paid Pro add-on actually add?
Six things, all aimed at saving time at scale rather than locking core
functionality:
- Branded HTML dispatch email — replaces the free plugin's plain-text tracking line with a styled "Your order has been dispatched" block, with admin colour pickers and an overridable template.
- Slack / Discord / Microsoft Teams webhooks — one customisable POST to a team-chat webhook URL every time tracking is recorded.
- "Royal Mail" column on the WooCommerce Orders list — tracking visible at a glance, clickable deep-link, sortable. HPOS-safe.
- Stale-dispatch warnings — admin notice when Completed orders sit longer than your threshold without tracking, plus optional daily email digest.
- Bulk "Fetch Royal Mail tracking" — select rows on the Orders screen, pull tracking for all in one click.
- Bulk CSV import —
order_number,tracking_number CSV upload via admin UI or wp djrmcdpro import-csv.
Does it work with WooCommerce's HPOS (High Performance Order Storage)?
Yes. Both plugins are HPOS-aware and declare compatibility. We use
wc_get_order() and $order->update_meta_data() throughout —
no direct $wpdb->postmeta queries that would break under HPOS.
The Pro orders-list column and bulk action register on both the classic
and HPOS hook variants.
Does it work with the new block-based Cart and Checkout?
Yes. Both plugins declare compatibility with WooCommerce's block-based
Cart/Checkout. Neither plugin touches the checkout flow itself.
What happens if I cancel my Pro licence?
The free plugin keeps doing its full job — tracking auto-fetch,
cron backfill, dispatch-note parsing, public Track Order page,
plain-text email line, the lot. Your stored tracking numbers stay on
every order (they're customer data, we never delete them). The Pro
add-on's six features simply stop activating when the licence expires.
The dispatch email reverts to the free plugin's plain-text line.
Can I get a refund?
Yes, 14 days from purchase, no questions asked. Just reply to your
purchase confirmation email or contact us at
info@digitaljunkys.com.
Does it support other couriers besides Royal Mail?
Not yet. Multi-courier support (DPD, Evri, ParcelForce, DHL) is on the
Pro roadmap, alongside customer SMS dispatch alerts (Twilio) and a
custom-domain tracking page (track.yourstore.com). Existing
Pro licence holders get every roadmap feature as it ships at no extra cost.
What about GDPR and customer data?
Tracking numbers are stored as WooCommerce order meta on your own site —
we never see them. The free plugin makes outbound API calls to Royal Mail's
Click & Drop API using your own credentials, and stays silent otherwise —
no telemetry, no licence checks (it's GPL-2.0 on WordPress.org). The Pro
add-on uses Freemius for licence verification (opt-out at any time via the
Settings page); webhooks call only the URL you configure.
Where do you host the plugin updates?
The free plugin updates via the WordPress.org update channel — the
standard "Update available" experience inside your WP admin. The Pro
add-on updates via Freemius's update channel using the same one-click
flow once you've activated your licence.
